Shipping policy

Shipping

• Free shipping Australia-wide on every order, no minimum spend.
• We currently ship to Australian addresses only.
• Delivery: most orders arrive within 6–12 business days of ordering. This includes 1–3 business days for us to process your order. Remote and regional areas can take a few days longer.
• Tracking: you'll receive an email with a tracking number once your order ships. Tracking can take 2–3 days to start updating.
• Multiple items: items in the same order may ship from different warehouses and arrive in separate parcels.
• Address: please check your shipping address carefully. If something's wrong, email us within 12 hours of ordering so we can fix it before dispatch.

Questions about your delivery? Email hello@iliossupply.com.au with your order number.